Travel support

Booking information.

What to know before confirming travel arrangements.

Before you book

Provide the names of travellers exactly as shown on their travel documents. Confirm your intended destination, dates, contact information and special requirements before accepting a quotation.

Prices and availability

Flight fares, hotel rates and vehicle availability may change until a reservation is confirmed. Review supplier conditions, payment deadlines and cancellation terms before making payment.

Changes and cancellations

Different airlines, hotels and providers apply their own amendment, cancellation and refund conditions. Ask our team for the applicable terms for your booking.

Travel documents

Travellers are responsible for verifying passport validity, immigration eligibility and destination or transit requirements with official authorities.

Accreditations & partners

Industry connections that support the Ocean Waves journey.

Connecting travellers with the wider travel and tourism industry.

IATA Accredited Agent
MSC Cruises
Hospitality & Tourism Association of Botswana
Botswana Tourism
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